Platform Features

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Step 1

    Managed Services

    Always On for University Dining

    Your digital dining presence stays live, current, and supported without turning your team into a software team. Dining Connect handles the hosting, security, updates, and maintenance behind the scenes.

    the always model

    Managed Services That Keep Dining Moving

    Dining Connect gives your app, website, integrations, and platform operations a dedicated team behind them. You set the dining strategy. We keep the digital experience running.

    always on

    Your dining platform stays online when students need it.

    Dining Connect manages the production infrastructure behind your app, website, integrations, and dining platform so the digital experience keeps working through breakfast rushes, late-night traffic, and semester changes.

    Hosting, uptime monitoring, maintenance windows, performance checks, and production readiness are handled as part of the service, without adding daily technical work to your dining team.

    Built for 99.99% availability, steady performance, and uninterrupted access during busy dining hours.
    99% Uptime 24/7 Monitoring Security Updates Daily Backups
    All Systems Operational Live
    Uptime (30 Days) 99.99% Availability
    Incidents 0 All Resolved
    Dining Platform Operational
    Website Operational
    Mobile App API Operational
    Integrations Operational

    always updated

    Your platform keeps improving after launch.

    A subscription should get better over time. Dining Connect continues shipping new capabilities, workflow refinements, and SaaS improvements so your dining program can stay current without starting a new project every time needs change.

    Feature releases, platform upgrades, and daily usability improvements roll into the managed model, giving your app and website a product team behind them after launch.

    New features, product refinements, and ongoing SaaS improvements are part of the model.
    New Features Continous Releases New Device Support Auto Updates
    What's New v1.0.0
    Support for iPad/Tablet

    Native dining experience for iPad and tablets.

    Coming Soon
    Support for smartwatches

    Menus and hours at a glance on your wrist.

    Coming Soon
    AI assistance

    Smart recommendations and instant answers.

    Coming Soon
    View roadmap

    always supported

    Real support from people who know dining.

    When questions come up, your team has a responsive support partner behind the platform. Dining Connect helps troubleshoot issues, answer requests, coordinate updates, and keep day-to-day operations moving.

    Launch support, customer service, technical follow-through, hosting coverage, security, backups, and maintenance are treated as part of the operational relationship.

    Top-tier support for launches, updates, questions, and operational follow-through.
    Dedicated Support Team Dining Ops Experts
    We've Got You Covered
    Support

    Real people, fast responses.

    Ticketing / Email Support

    Submit a request.

    Phone Support

    Speak directly with our team.

    On Campus Meeting / Visit

    We enjoy traveling, invite us over.